Guide letter 16: Advice to client on implications of changes

Guide letters provide advice about matters architects should consider when composing letters to the parties involved in architectural projects.

1. Caution

1.1 No matter how changes arise, you must keep your client informed at all times as to the progress of the project (refer Guide letter 15) and advise of any matter which has arisen or is likely to arise that could affect:

  • cost;
  • time;
  • quality; and
  • performance of the project.
2. When and how?

2.1 You should send this letter when change has arisen or is likely to arise (refer Guide letter 9).

2.2 Before giving such advice to your client, you should obtain reports on matters from relevant specialist consultants and the contractor.

3. Content

Advise:

  • nature of each change;
  • cause of each change;
  • implication of each change in terms of cost, time, quality and performance;
  • action taken by you and/or others; and
  • when approval is needed to minimise delays. Note that if changes are taking place during the contract administration phase of the project, reference should be made to the provisions of the building contract regarding delays.

Recommend:

  • further action to be taken by you and/or others.

Request:

  • client's approval for proposed action(s).
4. Action

4.1 It is strongly recommended that you should obtain your client's approval for the changes before proceeding.

4.2 It is essential to advise the client of changes causing variations during contract administration. The relevant building contract will describe the minimum requirements.

5. What happens next?

5.1 Unless the situation has already required immediate action to protect your client’s interests, you should initiate action as soon as you receive client approval.

5.2 Advise specialist consultants if appropriate.

6. What can happen if you don't?

6.1 Failure to take prompt action could result in delays and additional costs to your client.

6.2 Failure to obtain approval from your client could result in action against you.

6.3 Failure to inform your client of changes may restrict your ability to charge variations for scope creep.

7. Copies

7.1 Architect's file

7.2 Consultants

8. References

8.1 ABIC contracts

8.2 Client and architect agreements

Disclaimer

This content is provided by the Australian Institute of Architects for reference purposes and as general guidance. It does not take into account specific circumstances and should not be relied on in that way. It is not legal, financial, insurance, or other advice and you should seek independent verification or advice before relying on this content in circumstances where loss or damage may result. The Institute endeavours to publish content that is accurate at the time it is published, but does not accept responsibility for content that may or has become inaccurate over time. Using this website and content is subject to the Acumen User Licence.

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Related Notes

Guide letter 15: Advice to client - design progress
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17 March 2016
Guide letter 9: Recommendation to client - additional fees
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17 March 2016

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