Post-occupancy evaluation (POE)

Post-occupancy evaluation (POE) is a structured and systematic analysis of the performance of a building measured against specified objectives or standards. A client or building manager may use post-occupancy evaluations to compare buildings in their portfolio or to assist in gathering feedback that will be useful for future projects. If it is known that a POE is to be undertaken after completion of a project,  the assessment criteria should be stipulated in the project brief.  This will assist the consultant team in the design process and in maintaining the appropriate project records.