Once practical completion is reached, ensure all contractual obligations are undertaken in a timely manner and in accordance with the contract, inclusive of instructing rectification of itemised defects and issuing of the final certificate once the defects period has expired.
If a post-occupancy evaluation (POE) is expected and documented as part of the scope of works – to be undertaken after a specified period – you should ensure this process is carried out to understand not only the performance of the building but also the experience of the building by its users. POE is an invaluable resource for the architect and consultant team to develop their expertise.
