Post-occupancy evaluation (POE)

Post-occupancy evaluation (POE) is a structured and systematic analysis of the performance of a building measured against specified objectives or standards. A client or building manager may use post-occupancy evaluations to compare buildings in their portfolio or to assist in gathering feedback that will be useful for future projects. If it is known that a POE is to be undertaken after completion of a project,  the assessment criteria should be stipulated in the project brief.  This will assist the consultant team in the design process and in maintaining the appropriate project records. It is generally best practice for an independent specialist to undertake the POE.