Read time: 7 minutes
Quality management is a process which seeks to enhance business processes, leading to improved project outcomes and increased client satisfaction. ISO 9001 Quality Management System is the most popular quality system implemented by organisations globally. Implementation of ISO 9001 requires both a financial investment but also a considerable time investment to understand, implement and maintain to achieve ongoing certification. This note provides general guidance on preparing for and achieving ISO 9001 certification and general requirements for ongoing maintenance. It also highlights how ISO 9001 can be integrated with other management systems including ISO 14001 (Environmental Management) and ISO 45001 (Occupational Health and Safety Management).