Security of payment (SOP)

Effective 1 March 2021, the Building and Construction Industry Security of Payment Regulation 2020 (NSW) Schedule 2 has introduced important consequences for owners and builders on all residential building in NSW where the owner occupies or plans to occupy the home at the end of the project. Read more about the changes in NSW here. A number of changes have also been made to the Queensland security of payment regime, with further changes to be progressively implemented. Read more about the changes in Queensland here.

Read time: 10 minutes

Security of Payment (SOP) legislation is in effect in each Australian state and territory. SOP is aimed at encouraging timely progress payment and standardising the payment processes for construction work or the supply of construction-related goods or services work performed. As a general rule, the SOP legislation only applies to construction work or the supply of construction-related goods and services under a construction/building contract for commercial construction. SOP legislation applies to residential building work only in some states and territories.

For example: in NSW, contracts for residential building work if the principal resides in or proposes to reside in the premises, as well as owner occupier construction contracts, now attract the SOP legislation. In Tasmania, a person who carries out building work or the supply of construction-related goods and services has the protection of the SOP legislation under a contract that relates to a Class 1 or Class 10 residential building or structure. In Victoria, contracts between owner and builder under the Domestic Building Contracts Act 1995 and contracts for architectural, engineering or drafting services are excluded from the application of SOP legislation. See Security of Payment notes for NSW, Tasmania and Victoria respectively for further information.

The same basic principles apply across all jurisdictions, although there are some notable differences. Each state and territory defines ‘construction work’, ‘building work’ and ‘related goods and services’ slightly differently to each other and in some this includes residential building work and others it does not. For architects who:

  • directly engage subconsultants who will deliver construction-related services; or
  • practice across state borders and in multiple jurisdictions.

it is important to know the SOP procedures and key timeframes as well as the general differences and any exclusions to the definitions that may apply. You should refer to the information for the state or territory in which the construction-related services are to be carried out.

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General principles

SOP legislation helps to ensure the party or parties to a construction contract receive timely payment of all claims made which relate to the work carried out in respect of the building project. While the legislation aims to protect the payment rights and cashflow of contractors, subcontractors, consultants and suppliers, it has ramifications for architects and owners. Importantly, the legislation also applies generally to claims for payment made by consultants who carry out construction-related services for their clients. To come within the scope of the SOP legislation, contractors, subcontractors, consultants (including architects) or subconsultants need to be a party to a contract to carry out ‘construction work’ or for ‘related goods and services’ as defined in the relevant state/territory legislation. 

The legislation provides a mechanism to deal with disputed claims in a manner which is intended to ensure a speedy resolution of the dispute, known as adjudication. As the legislation and the case law has developed, it is becoming clearer that payments made under the legislation are ' on account Payments made 'on account' are payments that are provisional as a partial advance payment to the final price. In the construction context, a payment made 'on account' does not signify that the person paying the amount accepts the work or services the invoice relates to. This leaves it open for the principal, or the head consultant, paying the invoice to later claim defects in the work or a shortfall in the standard of the services. View full glossary ' in relation to the contract price. Adjudication decisions about disputed claims should be seen as disputes about the timing of payment under the contract. Nevertheless, the timing of payment can be significant for both contractors and owners.

Architects should be aware that progress claims made by a contractor in accordance with the provisions of the standard forms of contract are not (or should not be) claims under SOP legislation. The contractor's claim only becomes a claim under the legislation when the claim is submitted to the owner as a claim stated to be made under the relevant SOP legislation.

PRACTICE TIP
Check whether the terms of the construction contract require you to act impartially as between owner and contractor when assessing a claim.
Consider whether, if you are preparing the SOP claim response on behalf of your client, you are acting as an agent of the client as owner. Can you still say you are acting impartially between the parties?
If the architect prepares the owner’s SOP response to an SOP claim, the architect is likely doing so as the agent of the owner and so has stopped acting as an impartial assessor of the claim.
It is for this reason that we recommend architects generally should not manage the SOP processes and response on behalf of the owner. If an SOP claim is received from the contractor (whether sent to the architect, the owner or both), the architect should always assess the entitlement and value of the claim in accordance with the contract (and within its timelines) and advise the owner to urgently get legal advice about how to respond and their rights, obligations and key deadlines under the applicable SOP legislation. 
You should always secure clear, written instructions from the client on all aspects of the client’s formal response to the SOP claim; and you should always strictly meet all SOP-related legal advice the owner has received.

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Why is it important to be familiar with this legislation?

A claim made under the legislation must be identified as such and must include particular information setting out the detail of the claim. Architects should be aware that in NSW and Queensland, a supporting statement is required to be provided when a payment claim is served by a head contractor on a principal.

There are important reasons why the architect and owner should be prepared in advance for the possibility of claims under this legislation. Depending on the contracting arrangements and scope of an architect’s services, the architect may be:

A. The ‘head consultant’ who receives a SOP payment claim from a subconsultant it engaged directly and needs to assess and respond to that payment claim.

B. The owner’s consultant who makes an SOP payment claim on the owner.

C. Specifically authorised by the owner/principal to receive SOP claims and to respond to SOP payment claims on behalf of the owner.

PRACTICE TIP
In scenario C, you should:
- consider how your contribution adds value to the client relationship
- consider whether to include a specific authorisation in your scope to handle SOP claims on behalf of the client as the owner receiving the SOP claim
- consider when you are acting impartially to assess a claim under the contract and when you are acting as agent of the owner under the SOP processes; and
- if you handle SOP claims on behalf of the owner, include adequate compensation in your fees for the additional time, risk and administration involved with handling SOP claims served on your client beyond the payment claim processes in the contract. It is important that an architect is clear in its client agreement, whether it is authorised (or not) to receive and respond to SOP payment claims on behalf of the client or whether this function is in addition to the agreed scope of services.

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If you are handling SOP claims on behalf of the client?

If the architect is acting in the capacity as a superintendent, project manager or principal’s representative under a contract and has been authorised to manage and respond to SOP payment claims on behalf of the owner, the architect will have to assess the payment claims made by a contractor to determine how much should be paid and to then follow the applicable SOP process and timelines. SOP responsibilities can include an increased risk exposure from a Professional Indemnity (PI) insurance perspective. Architects should disclose any superintendent, project management and/or principal representative services to their PI insurer to ensure the appropriate coverage is provided. The architect will typically still assess and value a payment claim in accordance with the contract, to determine either of the following:

  • That the full amount claimed should be paid.
  • That only a partial amount claimed should be paid.
  • That none of the amount claimed should be paid.

Wherever an assessment is made that does not involve paying the full amount claimed, the legislation requires that the party claimed against (the Respondent) provide reasons for not accepting the full amount, or not accepting the specific components of the full amount claimed. In a typical SOP claim under a construction contract, the Respondent is the owner and not the architect on behalf of the owner. The reasons must be provided between 10 – 20 days (depending on the state or territory SOP Acts) after receiving a payment claim. If payment is not made in full and if a disputed assessment and reasons are not given, the legislation states that the amount claimed in the payment claim must be paid in full. It is therefore imperative that the architect keeps on top of their records in a timely manner to either assess as payable the full amount claimed, dispute the amount claimed and only pay the portion which is not in dispute, or reject the claim entirely.

For the owner, the reasons are various and may involve considerable additional expenditure outside project budgets, legal or otherwise, if adjudication or court proceedings result. The architect should always recommend that the client get legal advice as soon as possible to ensure that timelines are met and minimise consequent costs.

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What does the legislation do?

The stated intent of the legislation for those who carry out construction work or related goods and services is to:

  • provide a legal right for progress payments if the construction contract does not do so
  • remove the right to withhold payment until paid by another person ('pay when paid')
  • set up an adjudication scheme for disputed payments.

In certain circumstances, the SOP legislation protects against inability to pay (eg due to insolvency).

While there is some recognition of the usual terms of construction contracts, the general approach of the legislation is to impose a one-size-fits-all process over and above any existing contractual provisions protecting the parties. In some jurisdictions, the SOP processes might impose over the contractual right of the contractor to be paid regularly and, significantly, any certification process by the architect. Most importantly, almost all SOP legislation prohibits any attempt under the contract to limit, impede or exclude (ie no ‘contracting out’) the application of the rights and processes in the SOP legislation and the legislation makes those contractual provisions void. In effect, the SOP legislation imposes mandatory minimum standards and timings for assessing and paying claims, yet permits the contract to provide for standards and timings that are more ‘generous’ to the contractor than the mandatory minimum.

This approach has the potential to unnecessarily negate or duplicate contractual procedures, making otherwise workable provisions more complex, or even useless. Some states impose minimum protections into construction contracts as a complement to the contract, or permit the timeframes in the contract to decide the time for submitting and responding to payment claims.

However, apart from the minimum protections imposed, the legislation will only apply if, and only if, the contractor invokes it for a particular progress payment claim.

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How is the SOP legislation invoked?

The SOP legislation is invoked by the contractor making a 'payment claim' on the owner and expressly stating in the claim (typically supported with an invoice) that the claim is made pursuant to the applicable SOP Act. Contractors who make a payment claim need to do so within the period of time set out in their contract (often referred to as the ‘reference date’) or, if there is no express provision with respect to a reference date in the contract, then the time that is set out in the SOP Act will apply.

The payment claim typically must contain the following:

  • Identify what construction work the contractor has done or the goods or services supplied to which the claim relates.
  • The amount of the payment claimed.
  • Be in the form of a request for payment of the claimed amount (an invoice is generally satisfactory).

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To what construction projects does the SOP legislation apply?

The legislation applies to almost all commercial construction contracts involving building work.

There are limited exceptions for:

  • the construction of single houses, generally where the house is for the client (varies state-by-state)
  • finance agreements for use in the building industry (referred to as ‘tripartite’ agreements)
  • in some states, construction contracts in the oil and gas and mining industries.

We recommend that you become familiar with the exemptions in the particular state or territory in which the project is located or where the construction-related services are performed.

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A general guide: Application of the SOP legislation

    Exceptions / Things to note:
When does SOP legislation apply? ✓If the project type is of the kind that the relevant SOP Act applies to.
✓If the contractor or consultant invokes the SOP Act in its invoice, payment claim or other demand.
The relevant Act may not apply to residential projects. Check the exemptions in the SOP Act in the relevant state or territory.
Does SOP legislation override the contract? ✓Generally yes, if invoked.
✓Yes, if the contract does not include procedures and conditions for assessing/calculating and paying claims.
Assessing the amount to be paid continues to follow the terms of the contract.
When must an SOP claim be paid? Generally, within the timing stated in a construction contract. If the timing in a contract is longer than the time allowed for payment in the SOP legislation, the SOP legislation generally overrides the time in the contract. Check the specifics of the SOP Act in the relevant state or territory.
When do new rules or amendments to SOP legislation apply? The SOP Act or regulation will state whether it applies to contracts entered on, or before or after the start date of the amendments. Generally, new rules don’t apply to contracts signed before the legislation change takes legal effect. Check the specifics of the SOP Act in the relevant state or territory.
Can consultants make an SOP claim? ✓Generally, yes. Provided that there is a contract for providing services and this meets the relevant definitions of ‘construction work’ or ‘related goods and services’.
✓If so, the consultant makes an SOP claim on the party paying the invoices it has contracted with.
Check that the consultant’s services meet the definitions in the SOP Act in the relevant state or territory, and check any exclusions or exemptions for that type of construction work or service. Under some SOP legislation, a subconsultant may seek payment from the principal.

 

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Conclusion

Where SOP legislation is invoked, the owner will almost certainly have more work to do, with which the architect can only assist to a limited extent. The owner may also bear compliance and financial risk, for example if they don’t meet the SOP timeliness or requirements.

Some contractors or consultants may routinely make progress claims as payment claims under the SOP legislation, which they have a statutory right to do. Other contractors may never resort to the legislation or use it only when they believe prompt payment may be at risk, or in circumstances where the contractor-owner relationship has become strained.

Administering a payment claim under the legislation can be more complex (and risky). So for architects, prompt, clear, impartial and consistent certification of progress claims is essential. This will help maintain the confidence of the contractor and give the owner the information it needs to meet its payment and SOP obligations.

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Disclaimer

This content is provided by the Australian Institute of Architects for reference purposes and as general guidance. It does not take into account specific circumstances and should not be relied on in that way. It is not legal, financial, insurance, or other advice and you should seek independent verification or advice before relying on this content in circumstances where loss or damage may result. The Institute endeavours to publish content that is accurate at the time it is published, but does not accept responsibility for content that may or has become inaccurate over time. Using this website and content is subject to the Acumen User Licence.

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